Thank you for giving us the opportunity to look after your loved one and I am now writing to politely remind you to arrange the collection of their ashes. If you need help with deciding what to do with their ashes, we would like to offer our expertise and assistance with considering some ideas. Our experienced crematorium team will be able to talk to you about a range of options such as: • Scattering in our grounds, in space or at an alternative place of your choice • Choosing a memorial, such as mini grave, tree or bench placed within our Gardens of Remembrance • Communal memorial areas • Personal jewellery and other keepsakes You may also like know that until 31st December 2023, we are offering 10% off our core memorial products range, leases and personalisation. So if the reason for not collecting your loved one’s ashes previously was that you were undecided on how to memorialise them or perhaps you felt that you have not been able to buy a memorial you really wanted, we hope that the 10% off now gives you a chance to make this a reality. We look forward to hearing from you with an instruction for your loved one’s ashes or speaking to you about their memorialisation. Please contact our office on INSERT SITE PHONE NUMBER or INSERT SITE EMAIL ADDRESS to discuss your needs.